Privacy Policy
The Picture People, Inc., (“TPP”) has created this privacy policy (“Privacy Policy”) to explain and summarize how we collect, use and protect, or in some cases do not protect, your personal information as you interact with us online through the website (the “Website”). The Website is powered by Express Digital Graphics, Inc. TPP reserves the right to change this Privacy Policy at any time by posting a new privacy policy on the Website. Therefore, you are responsible for periodically checking the Privacy Policy for changes. By accessing the Website, you indicate your agreement to and acceptance of the terms of this Privacy Policy, and consent to the collection, retention and use of your personally identifiable information consistent with this Privacy Policy, as amended from time to time. Your use of the Website is governed at all times by the The Picture People, Inc., Terms of Service If you are visiting from outside the United States there may be special rules or limitations on your use of this Website.
I. INFORMATION WE COLLECT
A. TPP collects and uses information you provide to us or that we learn from your use of this Website. We may share your personal information where it is necessary for us to complete a transaction or do something that you have asked us to do. Whenever we may need to share your personal information, we try to provide you with the information you need to make informed choices.
When placing orders or accessing your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as storage of items in your shopping cart between visits. Most Web browsers automatically accept cookies, but in most cases you can change this option in your Web browser.
B. TPP collects and uses your personal information in several ways
1. User Accounts. In order to access certain areas of the Website or to order products or services, you will be required to create a user account and/or provide certain personal information such as your name, your email address, mailing address and daytime telephone number. Regardless of any other provision of this Privacy Policy, we may permanently store any personal information provided by you via such registration process. Certain services on the Website will require you to provide both your e-mail address and the e-mail address of the recipient in order to complete your request. We will never disclose or send promotional e-mails to recipient addresses that you provide as part of such services.
2. Website Usage. TPP, or TPP authorized service providers, may observe your activities, preferences, and transactional data (such as your IP address and browser type) relating to your use of this Website. While we may collect or log this information, we generally do not identify you or match this information with your other personal information. We may use this collected or logged information to diagnose website technical problems, to facilitate your use of the Website, or to track aggregate traffic patterns throughout the Website. Where you provide optional information, such as information about your interests and hobbies, TPP generally uses this information on an aggregate basis to enable us to better understand our users, develop new products, and improve our products and services.
3. Online Transactions. If we offer you the opportunity to purchase products or services online and you choose to purchase such products or services, you may be asked to share personal information such as credit card information, including credit card number and expiration date and other personal information in addition to the information provided to create a user account in order to complete a transaction. In addition, you may be asked for information needed to complete your order, contact you to confirm the order, and provide related customer service. This information is used, for example, to effect your transactions, to create and share aggregate reports about these transactions, and to perform credit fraud screening services for transactions between you and TPP and/or our authorized service providers.
II. USE OF COLLECTED INFORMATION
A. Promotional Uses. With your consent, we may also use the information you provide in online registration forms, for example, when you request further information, sign up for a service, respond to a survey or enter a contest for an online sweepstakes, to notify you periodically about important changes to the Website (such as a change to this Privacy Policy or notice of a security breach), new TPP products and services, special offers and contests that may be of interest to you and to improve the content of the Website and its usefulness to you. We may contact you by mail, e-mail or via telephone to inform you about products and services, including special promotions and coupons, which we think may be of interest to you.
B. Certain Third Party Transactions. TPP may work with authorized service providers to provide technical and customer support, shipping, credit card processing, product fulfillment or other services. Where practical, TPP will require these service providers to safeguard personal information you provide to us. To the extent it is necessary for these service providers to complete their contractual obligations to TPP, these third parties may have access to or process your personal information. TPP generally limits their use of your personal information to the purpose for which it was shared. TPP may sometimes permit our authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, and related site information.
C. Mergers, Acquisitions and Bankruptcy. If TPP should ever file for bankruptcy or merge with another company, or if TPP should decide to buy, sell or reorganize some part or all of its business, TPP may be required to disclose your personal information to prospective or actual purchasers or receive personal information from sellers. It is TPP’s practice to seek appropriate protection for information disclosed or received in these types of transactions.
III. CHILDREN
A. TPP does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, you should not attempt to register for the Website or send information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on the Website. If a child under 13 submits information through any part of the Website without verification of parental consent, and we learn the person submitting the information is a child or such consent has not been verified, we will attempt to delete this information as soon as possible. Because we do not knowingly collect any personal information from children under 13, we do not use or disclose such information to third parties. If you believe that TPP may have any information about a child under 13, please contact us at Attn: Customer Service, 1800 10th Street, Suite 300, Plano, TX 75074
IV. SECURITY
A. No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make reasonable efforts to ensure security on our systems. We use secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. TPP is not responsible for circumvention of any privacy settings or security measures contained on the Website.
B. You understand and acknowledge that, even after removal, copies of your information may remain viewable in cashed or archived pages or if other users who you permitted to access your information have copied or stored your information.
C. If TPP learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using this Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Website. TPP may post a notice on our Website if a security breach occurs. If this happens, you will need a web browser enabling you to view the Website. TPP may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at Attn: Customer Service, 1800 10th Street, Suite 300, Plano, TX 75074
V. INTERNATIONAL VISITORS AND CUSTOMERS
A. This Website is hosted in the United States and is intended for United States visitors. If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from United States law, please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer. When you provide personal data to TPP or our service providers or vendors, you consent to the processing of your data in the United States as the Website is operated in the United States.
B. Parts of this Privacy Policy may not apply to visitors from outside the United States because certain services are not offered to those outside the United States.
VI. LINKS TO THIRD-PARTY SITES AND CO-BRANDED WEBSITES
A. This Website may contain links to third-party sites, however, please be aware that TPP is not responsible for and cannot control the privacy practices of these other sites. We encourage you to read the privacy policies for these other sites, as they may differ from ours.
B. This Website may contain links to co-branded web sites that may display TPP’s logo and trademarks but which are maintained by third parties. Please read the privacy policy on the co-branded site for the applicable privacy practices relating to personal information collected via that site, as it may differ from this Privacy Policy. This Privacy Policy applies solely to personal information collected by TPP.
C. This Privacy Policy covers the use of cookies by TPP and does not cover the use of cookies or other tracking technologies by any of its advertisers. Cookies are data files that are written onto your computer by a web site, and stay there unless removed by you. Cookies enable us to recognize your computer when you revisit the Website, and recall your login information on certain pages that are password-protected and allow us to collect anonymous traffic data, such as the items stored on your shopping carts between visits. Consult your browser’s Help menu to learn more about how you can configure your browser software to notify you when your computer receives a new cookie. Note that you may also be able to configure your browser to disable the creation of cookies entirely (although your full interactive use of the Website may be adversely impacted if you do this).
D. Advertisements that appear on the Website are sometimes delivered (or "served") directly to users by third party advertisers. Such third parties automatically receive your IP address when this happens. These third party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and "web beacons" (also known as "1x1 gifs") to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. TPP does not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stored on the Website unless you choose to share it with them.
VII. CONTACT PREFERENCES
A. When you provide TPP with personal information, if you allow us, we may communicate with you by the method you choose about topics of your choosing. TPP seeks your consent to receive marketing communications from us when you provide your personal information.
A. When you provide TPP with personal information, if you allow us, we may communicate with you by the method you choose about topics of your choosing. TPP seeks your consent to receive marketing communications from us when you provide your personal information.
B. Generally, when we contact you, we will try to provide you with an easy and convenient way to notify us if you would not like further similar communications. To request that we remove your personally identifiable information from our database or to “opt-out” of any further e-mail or contact, mail a written request to The Picture People, Marketing Unsubscribe, 1800 10th Street, Suite 300 Plano, TX 75074. Please indicate which name, address, phone number & email address you would like to have removed from our mailing list. TPP will make a good faith effort to comply with such written request within thirty days of receipt of the request.
C. We may, from time to time, share your name, including your first and last name, e-mail address, mailing address, telephone number with other reputable organizations whose products or services we think you might find interesting and those that match your possible needs. We employ measures to protect against the unauthorized disclosure of your personal information to third parties. We require that any organization with which we share information also take measures to prevent the unauthorized disclosure of personal information. If you do not want TPP to share your information please send an e-mail to: donotshare@picturepeople.com or you may call Customer Service at 1-877-YOU-GRIN or mail a written request to: Attention: Marketing Sharing, 1800 10th Street, Suite 300 Plano, TX 75074. Please indicate which name, address, phone number & email address we should not share.
VIII. CONTACTING THE PICTURE PEOPLE, INC.
If you have any questions, comments, or concerns about this Privacy Policy, or would like to make changes to your personal information or contact preferences, or delete personal information you have provided to us, please contact us by calling Customer Service at 1-877-YOU-GRIN.
Postal Mail Address:
1800 10th Street, Suite 300, Plano, TX 75074
Effective Date: September 16, 2009