Customer Service
Helpful Links
At Picture People, we want you to have an exceptional online experience. Accordingly, we strive to exceed your expectations in every regard, especially in service and support. To ensure that your questions and problems are tended to immediately, please use the appropriate contact below:
Questions About An Order
If you have placed an order that you would like to modify or cancel in any way, please use our Order Status Page. You can check the status of your order as it travels through our production process or after it has been shipped on the same page.
General Questions & Problems
For general questions or problems regarding the site, please first check the Help section, which contains helpful information and answers to common questions. If you can't find an answer quickly, please contact our Support Team.
Return Policy
If you don't love it we'll take it back. We strive to exceed your expectations with every product you receive. All products are made-to-order with the best materials and our special digital printing technologies. To return your product, please contact our Support Team with your order ID.
Feedback
Praise? Complaints? Ideas or suggestions on how the SmileStore can be improved? We appreciate any and all SmileStore feedback.
If you would like to give any feedback regarding your in studio experience, please click here.